Thank you for visiting our website about medical training simulators. In the following, we describe how we collect, process, share and protect your personal data, and how you can exercise your rights.
Collected information
Access data
In general, you can access our website without disclosing any personal data. Data submitted by your browser to request a certain content is recorded by our web server (“server log file”). This includes the network address (domain or IP address) of your device, date and time, requested file, referring page, and other technical details. Your network address is automatically anonymized by our web server so that we cannot identify individual users. The anonymized server log files are evaluated for security and error analysis, and for optimizing our web services.
Contact forms and emails
When using this website, you may send us information via contact forms or emails. We provide contact forms for general information (Contact Us) and for user support and service (Service Request). In these forms, we request personal information such as your name and email address that we need to process your inquiry. In addition, you can provide us with further information about your request. You will automatically receive a copy of your message by email (please note that this is not supported by some email providers).
All information that we receive from you is stored on our communication system to handle your inquiry and for later reference. As far as this is necessary to process your request, it may also be passed on to our representative (distributor or service provider) near you. Your data are not passed on to third parties for other purposes such as advertising.
The duration of the storage depends on the statutory retention periods and is typically 10 years.
Cookies
Cookies are small datasets which are automatically stored in your browser. They can be used to record information about your visits to this website, such as preference settings you have made.
In general, you can access our website without our web server storing cookies in your browser. We use cookies only if you have an account at our web server and are signed in. The maximum lifetime of these cookies is one year.
Third party content
This website may contain embedded content such as fonts, images or videos from third party websites. This content behaves exactly as if you had visited the other website. The third party may collect access data, use cookies, embed tracking functions, and monitor your interactions with the content provided. If you have an account with the third party and are signed in, your activities may be linked to your account.
For the efficient delivery of videos, we use the video portal YouTube. YouTube is a subsidiary of Google, which operates its servers in the U.S.A. and other countries. On our pages, a YouTube video is usually represented by a preview image that is stored on our own web server and provides a link to the respective video. When you click the image to watch the video, a request is sent to the YouTube server. In this case, YouTube can collect access data and set cookies as described above. You can find Google’s privacy policy at https://policies.google.com/privacy.
All social share buttons used on our pages are stored on our own web server and provide a link to the respective social network.
Web conferencing
Web conferencing provides a means of direct communication between two or more participants. Usually, both audio and video are transmitted. Among others, we use web conferencing for online meetings, demos, and webinars.
For our web conferences, we use Zoom X powered by Deutsche Telekom. The web conferences are hosted on Telekom servers in Germany. You may need to install a Zoom software (browser plug-in or app) on your device, which is provided via a link. You can remove the software after the session.
Before and during the web conference, the following data from you will be processed: Email address, name, network address of your device, telephone number (optional) and other technical details, as well as all content shared by you such as your camera image, audio, screen, chat contributions and documents.
We do not record web conferences. A corresponding function is deactivated for all participants.
Address lists
We do not use commercial address lists. All unsolicited offers of this kind will be deleted by us without further notice (but unfortunately none of the numerous providers seem to read this).
Technical and organizational measures
We have taken various technical and organizational measures to secure our website and web conferencing. This includes encyption to protect the transmission of personal data and other confidential content. You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser address field. However, we cannot guarantee privacy of online communications.
Legal bases
The evaluation of access data, the use of cookies, the use of third party content and the processing of personal data for web conferences are based on a balancing of interests in accordance with Art. 6 (1) f GDPR. Our legitimate interest is the secure, functional and efficient operation of this website and the web conferences, respectively.
When you contact us and request that we provide certain services for you, these activities require that we process your personal data. This generally takes place for the performance of a contract (aka provision of the requested services) according to Art. 6 (1) b GDPR.
Your rights
You have the right to request information about your processed personal data. In addition, you have the right of rectification of your personal data if they are incorrect, and the right of erasure of your personal data if the original purpose of the processing no longer applies. If statutory retention periods or other rights conflict with the erasure, the blocking of the data takes its place. If you have given your consent to the processing of your personal data, you can revoke this at any time. If processing is based on a balance of interests, you can object to it.
Our contact information is available in the legal notice. The exercise of your rights is free of charge. Please note that we will ask you for proper identification to prevent misuse. For questions and complaints, you can also contact our data protection officer:
University Medical Center Hamburg-Eppendorf
Data Protection Officer
Mr. Matthias Jaster
Martinistr. 52
20246 Hamburg
Germany
For complaints, you have the right to contact the Hamburg Commissioner for Data Protection and Freedom of Information, or any other supervisory authority.